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HI I’M MATTHEW SWAIN

MY STORY

There are so many people in the world who never have the opportunity to pursue the career they love, especially at a young age. I’m not one of them. I started my career here in Tallahassee and I’ve learned a lot from other professionals in my field. I know that I still have so much to learn, but I’m a hard worker, a team player and excited to see future projects could benefit from my unique skill set. I love to travel and hang out with friends from all over the world!

Click below to read more about my travels and interests!

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Home: Bio

EXPERIENCE

What I’ve Done

October 2019 - Present

CUSTOMER SUPPORT ANALYST, FHP/CVE VIA CORNERSTONE SOFTWARE SERVICES

Level 2 and 3 Desktop and mobile terminal support for ~2000 FHP and CVE troopers as well as ~1800 non-Sworn support staff, in a team of 5 contractors. Maintained maximum possible uptime of systems in a highly mobile environment to maximize security and safety of Sworn members while out in the field.

May 2014 - Present

FREELANCE IT SUPPORT AND CONSULTATION

Financial management, Equipment maintenance, advertising, IT support, IT Consulting, & Hardware Installation for a handful of local companies.

April 2019 - March 2020

SALES ASSOCIATE, CONSUMER DEMONSTRATION SERVICES

Served and demonstrated products efficiently to more than 250 clients per day. Used customer service skills and effective time management to run specialty events during high activity hours to serve upwards of 1500 customers a per day.

EDUCATION

My Schooling

Graduates December 2022

B.S. IN INFORMATION TECHNOLOGIES, FLORIDA STATE UNIVERSITY

BSIT Program in the College of Communication and Information - Dean's list and President's list

August 2018 - December 2019

ASSOCIATES, TALLAHASSEE COMMUNITY COLLEGE

Phi Theta Kappa Honors Society Member, STEM Scholarship Recipient

MAJOR SKILLSETS

My skills have rapidly grown over the past few years from both learning in classes and on the job experience. I have a great balance between industry-specific skills and soft skills, which means I have what it takes to do consistently excellent work quickly and make a contribution to any team. If you’re interested in getting to know more about me, and the skills I possess, get in touch. I’d love to discuss with you all the tools, skills and more I can put to use for you.

SQL SCRIPTING AND DATABASE DESIGN

Intermediate

I have a significant amount of time working with SQL scripts and working on SQL style databases. I have worked to design and normalize databases both in my educational world as well as in my professional experience creating historical databases to be used for workplace automation.

SQL Scripting (Servers)
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Harlan Ellison

“You are not entitled to your opinion. You are entitled to your informed opinion. No one is entitled to be ignorant.”

CONTACT

850.570.5159

  • LinkedIn

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Server Installation
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